Register

Already a member? Sign in.

Sign in

Don't have an account yet? Register here.

Thank you for registering, please check your email for confirmation.

This site uses cookies to provide you with a great user experience. By using MERAKI TRAVEL, you accept our use of cookies.
Your Itinerary is Saved
Save Your Itinerary

Congratulations your dream holiday itinerary is now saved - use the MyMeraki section to revisit your itinerary and save multiple versions.

Once saved you will be able to use the MyMeraki section to revisit your itinerary and save multiple versions.

View Itineraries Save Back to my trip Return

Careers

Want to join the Meraki Travel team? We don’t blame you – it’s a great place to work. See our vacancies, listed below. Our whole team is based in Kensington High Street, London – where better to be? (Except on a palm-fringed beach, maybe.)

Available positions

Product Executive

More info

Role overview

Responsible for implementing a pre-agreed strategy for a new approach to tailor-made itineraries and ensuring product sourcing and base pricing meets the needs of the UK market and supports the commercial goals.  The main goal is to ensure that local knowledge and market expertise are appropriately used to carry out production activities and that the resulting product is continually presented and priced appropriately to meet sales targets. Acting as a liaison point between suppliers, central functions and the internal teams, this role requires both an all-round understanding of the main influencing factors on product saleability, along with excellent commercial knowledge, plus good communication and collaboration skills. 

What you’ll be doing

Product definition & sourcing

  • Ensure UK market and target customer base (existing database and potential future customer opportunities) are well understood and used to drive product and pricing strategy and subsequent implementation
  • Support contracting activities through direct suppliers; including creation of bed briefs and/ or negotiation with bed bank operators and destination management companies
  • Manage relationships with key suppliers, partners and frontline sales
  • Negotiate with suppliers to deliver commercial and product strategy objectives

Product production

  • Provide data to inform the pricing policy based on detailed analysis of internal and external factors including definition of offers
  • Provide feedback on market opportunities
  • Brief content requirements so that information published (online, in marketing collateral, for use in sales tools and customer documents) reflects the product line strategy
  • Assist with digital content and provide feedback on style and content, input into destination and product content

Sales & operations

  • Help manage operational performance of product line
  • Ensure commercial and timely handling of internal and external queries
  • Provide specialist product knowledge and advice to direct customer facing teams:
  • Answer product queries
  • Investigate and resolve production errors
  • Assist with pricing issues and competitive pricing requests
  • Actively contribute to improving commercial support to achieve sales targets:
  • Assist with customer facing team training activities and information needs, including briefing of tactical offers where needed
  • Propose process improvement activities
  • Contribute to system development requirements
  • Assist with operational queries on topics such as supplier payments, H&S
  • Track complaints and customer feedback


Other duties

  • Negotiate with suppliers for local initiative support (funding, training, incentives etc.)
  • Actively collaborate with other departments (especially marketing) to ensure supplier relationships are well managed and consistent
  • Be positive in undertaking any reasonable duties relevant to the position to ensure the success of the operation

Your reports

Direct: NA


Indirect: NA

Your interactions:

Internal:

Retail

Trade sales

Training

Retail Operations

Marketing

IT

Finance









External:

Product suppliers

DER Touristik Group

You will have

Essential

  • Destination expertise with strong customer focus
  • Excellent negotiation, communication and collaboration skills.
  • Commercial acumen, able to assess data, draw conclusions and propose actions based on detailed analysis, including appropriate pricing approaches
  • All-round understanding of the factors influencing product saleability in the tailor-made market
  • Excellent all-round knowledge of the travel marketplace, competitors  and current trends 

Desirable

  • First hand travel experience in region of responsibility
  • Experience of working in a small, multi-functional team 

Personal qualities

  • Passionate “can do” attitude, a product line advocate
  • Flexible and adaptable to changing priorities
  • Good at planning and organising own time and able to meet targets and deadlines
  • Persuasive, articulate and influential, but down to earth and friendly with customers, own team and colleagues alike
  • Enthusiasm and resilience when facing setbacks
  • Hands-on and not afraid to roll up sleeves, with a strong will to win

Please send all applications to matt.hodgon@merakitravel.co.uk by Friday 25th October 2019.

Landscape mode detected

This content is best experienced with your device in portrait mode. Please rotate your device for optimal display.